Terms of Service

Acceptance of Terms

Welcome to Sparkle Home Cleaning. By accessing or using this website and any services offered through it, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the site or request services. These terms apply to customers, visitors, and all users of the Sparkle Home Cleaning site and services.

Use of the Website

The website is provided for booking and learning about Sparkle Home Cleaning’s services, including deep cleaning, kitchen and bathroom sanitising, sofa and carpet shampooing, and move-in/move-out cleaning across Pune. You agree to use the site lawfully and not to:

• Submit false, misleading, or fraudulent information;
• Interfere with the website’s operation or security;
• Use the site to transmit harmful code, spam, or unsolicited communications;
• Attempt to access restricted areas of the site without authorization.

We may suspend or terminate access for violations of these rules or for abusive or unlawful behaviour.

Bookings and Payments

Service bookings made through the website are subject to availability and confirmation by Sparkle Home Cleaning. Prices, fees, and service descriptions are provided in good faith but may be adjusted. Payments accepted on the site are subject to the terms of our payment processor. Cancellations and rescheduling are governed by our booking policy, which may be provided at time of booking.

Intellectual Property

All content on the Sparkle Home Cleaning website, including text, graphics, logos, images and software, is our property or licensed to us and is protected by copyright, trademark and other intellectual property laws. You may view and print content for personal, non-commercial use only. Any other use, reproduction, distribution, modification, or republication is prohibited without our prior written consent.

Disclaimers

The website and services are provided “as is” and “as available.” Sparkle Home Cleaning makes no warranties, express or implied, regarding the accuracy, reliability, or completeness of website content or suitability of services for any particular purpose. While we strive for high-quality service, we do not guarantee results and are not responsible for pre-existing conditions or issues beyond our control.

Limitation of Liability

To the maximum extent permitted by law, Sparkle Home Cleaning and its affiliates, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services. Our total liability for direct damages related to any claim shall not exceed the amount paid by you for the specific service that gave rise to the claim.

Changes to Terms

We may update these Terms of Service from time to time. Revised terms will be posted on the website with an updated effective date. Continued use of the site or services after changes constitutes acceptance of the revised terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of India, and any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.

Contact

If you have questions about these Terms or need assistance, please contact Sparkle Home Cleaning at qa-builder@neweb.ai.